ClaimsHero is a consumer justice platform dedicated to helping individuals seek justice for various consumer harms. We help consumers to (1) identify class action settlements that they may be entitled to and sometimes assist with filing claims, and (2) participate in direct legal action where your rights are at issue. Our platform's mission is to bring awareness to these situations, and provide a simple, streamlined process for affected individuals to seek justice and receive compensation.
Yes, ClaimsHero is an Arizona law firm.
A class action settlement is an agreement that resolves a lawsuit brought on behalf of a large group of people who were harmed in a similar way by the same company. Instead of going to trial, the defendant agrees to provide compensation or other benefits to the class, subject to court approval. Class members are notified of the settlement (directly and/or indirectly) and typically have the option to submit a claim, do nothing, or opt out to pursue their own case. Once approved by the court, eligible class members receive the agreed-upon payments or relief.
A direct legal action is when an individual brings their own claim — rather than being part of a class action — to pursue compensation for harm caused by a company. In many situations, these individual cases are organized into mass actions or mass arbitrations, where hundreds or thousands of people file similar claims at the same time in court or arbitration. This coordinated approach creates efficiency while still allowing each person's claim to be handled individually. Direct legal actions sometimes lead to higher individual recoveries than class action settlements.
Opting out of a settlement means choosing not to participate in a class action settlement so you can pursue your own individual direct legal action instead. When you opt out, you give up the settlement benefits but maintain the right to file your own lawsuit or arbitration, which may offer the potential for a higher individual recovery. Opting out is entirely your choice, and ClaimsHero is here to help guide you through the opt out process so you can make an informed decision.
No, ClaimsHero is not a settlement administrator.
ClaimsHero works on a contingency-fee basis, meaning you pay nothing upfront and nothing out of pocket while your case is pending. If we are successful in recovering money on your behalf, ClaimsHero and our partnered law firms receive a percentage of the recovery as a fee, as disclosed in the engagement agreement you review and sign for each case.
If there is no recovery, you owe nothing — not for attorney time, and not for any of the costs advanced on your behalf. This structure ensures you can pursue your legal rights on a contingency-fee only basis.
If you have more questions, feel free to reach out to our support team for detailed assistance and guidance.
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