DISCLAIMERS

Thank you for visiting the website of ClaimsHero. Please note that ClaimsHero is not a law firm or Lawyer Referral Service. ClaimsHero operates as a matching service exclusively and is not affiliated with, nor responsible for, the representations or services offered by the companies with which you are matched.

By contacting ClaimsHero, you agree to be contacted by legal service providers, even if you are on the “Do Not Call” registry.

The contents of this website are provided for informational purposes only. None of the information on this website is intended to constitute, nor does it constitute, legal advice. Additionally, none of the information necessarily reflects the opinions of ClaimsHero or the participating law firms. For further limitations on the use and effect of this website, please review our Disclaimer, which is incorporated into these Terms.

The “Terms of Use” outlines the conditions under which this website is made available to you. Please read these Terms of Use carefully. By using this website, you are deemed to have read, understood, and agreed to these Terms. If you do not accept these Terms, you should refrain from using this website or any materials obtained from it.

It is important to note that no attorney-client relationship between you and any sponsoring attorney firm is created or may be created by your access to or use of the websites or any information contained therein. An attorney-client relationship will only be established through a written agreement between a law firm and a client. Any information you submit via the websites will not be considered confidential and may be subject to applicable disclosure and reporting requirements, as mandated by law.

Additionally, attorney ethical rules in certain states where attorneys are licensed may require specific disclosures, so please refer to our Disclaimer for additional information.

Third Party Websites

This website may contain links to third-party websites for the convenience of our users. ClaimsHero does not endorse any of these third-party sites and does not imply any association between ClaimsHero and those sites. ClaimsHero does not control these third-party websites and cannot represent that their policies and practices will be consistent with the Terms of Use. If you choose to use links to access and use such websites, you do so at your own risk. ClaimsHero is not responsible for the contents or availability of any linked sites. These links are provided solely for the convenience of the user.

Confidentiality is Not Guaranteed

Any information sent to ClaimsHero via the Internet, email, or through the website is not secure and is done on a non-confidential basis. While ClaimsHero respects the privacy of anyone who contacts a participating law firm through the website, reasonable efforts will be made to keep information private. However, due to the nature of Internet communications and the absence of an attorney-client relationship, confidentiality cannot be promised or guaranteed.

State Laws Vary

The laws of each state are different, and this website may contain information about general or common rules that apply in some states. The website may also include information about verdicts or settlements in past cases. You should not assume that the same rules apply, or that the same result would occur, in your state or any particular state.

The Statute of Limitations is particularly important. Every state has laws known as the “statute of limitations,” which establish a deadline for filing a lawsuit. A lawsuit filed after this deadline may be dismissed, irrespective of the defendant’s fault or the severity of the injuries. The time period for negligence injury claims may vary from two years in some states, with other states having longer or shorter time frames. Certain insurance policies, especially homeowners’ insurance, may require that a lawsuit be filed within one year of an incident. Some states allow claims against government agencies but necessitate a written notice soon after the incident, possibly within three months. Due to the need for investigation and research to identify all potential defendants and theories of recovery, it is essential to consult with a lawyer as soon as possible after an accident or injury.

State Advertising Disclosures

As some material on this website may be considered lawyer advertising and since this website can be accessed from anywhere in the United States, it is necessary to make particular disclosures as required by the rules of some states. ClaimsHero adopts and provides the following disclosures:

  • Prior results do not guarantee a similar outcome. When considering a lawyer, individuals should independently assess the lawyer’s credentials and capabilities and not rely solely on advertisements or self-proclaimed expertise. ClaimsHero makes no representation that the quality of the legal services to be provided is greater than the quality of legal services offered by other lawyers.
  • Your initial call may not be with a licensed attorney and does not constitute legal advice or establish an attorney-client relationship. Such a relationship can only be formed through a written agreement between a participating law firm and a client.
  • The statements made here do not comprehensively cover all the requirements needed for a successful case. This advertisement does not guarantee or warranty any legal matter. While there may be no legal fee unless you win, clients may be responsible for litigation costs and any awarded costs and fees.
  • Please be aware that certain states may consider this an attorney advertisement. ClaimsHero operates as a matching service exclusively and is not affiliated with, nor responsible for, the representations or services provided by the companies with which you are matched.

State-Specific Disclosures

  • Alabama: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. 
  • Colorado: Colorado does not certify attorneys as specialists in any field. 
  • Florida: The hiring of a lawyer is an important decision that should not be based solely upon advertisements. Before you decide, ask us to send you free written information about our qualifications and experience. 
  • Iowa: The determination of the need for legal services and the choice of a lawyer are extremely important decisions and should not be based solely upon advertisements or self-proclaimed expertise. This disclosure is required by rule of the Supreme Court of Iowa. NOTICE TO THE PUBLIC: Memberships and offices in legal fraternities and legal societies, technical and professional licenses, and memberships in scientific, technical and professional associations and societies of law or field of practice do not mean that a lawyer is a specialist or expert in a field of law, nor do they mean that such a lawyer is necessarily any more expert or competent than any other lawyer. All potential clients are urged to make their own independent investigation and evaluation of any lawyer being considered. This notice is required by rule of the Supreme Court of Iowa. 
  • Kentucky and Oregon: THIS IS AN ADVERTISEMENT. 
  • Mississippi: The Mississippi Supreme Court advises that a decision on legal services is important and should not be based solely on advertisements. 
  • Missouri: Neither the Supreme Court of Missouri nor the Missouri Bar reviews or approves certifying organizations or specialist designations. 
  • Nevada: The State Bar of Nevada does not certify any lawyer as a specialist or expert. 
  • New Jersey: ATTORNEY ADVERTISEMENT — NOT A REFERRAL SERVICE. Before making your choice of an attorney, you should give this matter careful thought. The selection of an attorney is an important decision. 
  • New Mexico: LAWYER ADVERTISEMENT. 
  • New York: ATTORNEY ADVERTISING. Prior results do not guarantee a similar outcome. 
  • Pennsylvania: ATTORNEY ADVERTISEMENT – NOT A REFERRAL SERVICE. Before making your choice of an attorney, you should give this matter careful thought. The selection of an attorney is an important decision. 
  • Tennessee: None of the attorneys in this firm are certified as a Civil Trial, Criminal Trial, Business Bankruptcy, Consumer Bankruptcy, Creditor’s Rights, Medical Malpractice, Legal Malpractice, Accounting Malpractice, Estate Planning or Elder Law specialist by the Tennessee Commission on Continuing Legal Education and Specialization. Certification as a specialist in all other listed areas is not currently available in Tennessee. 
  • Texas: Unless otherwise stated, our attorneys claiming certification in an area of law are not certified by the Texas Board of Legal Specialization. 
  • Wyoming: The Wyoming State Bar does not certify any lawyer as a specialist or expert. Anyone considering a lawyer should independently investigate the lawyer’s credentials and ability, and not rely upon advertisements or self-proclaimed expertise.

Content

ClaimsHero may periodically alter, remove, or add materials to this website without notice. This material may contain technical or typographical errors, and ClaimsHero does not guarantee its accuracy, completeness, or suitability. ClaimsHero assumes no liability or responsibility for any errors or omissions in the contents of this website. Your use of this website is at your own risk. Under no circumstances shall ClaimsHero or any other party involved in the creation, production, or delivery of this website be liable to you or any other person for any indirect, special, incidental, or consequential damages arising from your access to or use of this website. ClaimsHero is not liable for any special, indirect, or consequential damages related to this material, the use of this website, or any other linked website.

Please be aware that this site does not provide medical diagnoses or advice. 

Do not discontinue any prescribed medication without first consulting with your doctor, as discontinuing medication without professional guidance can result in injury or death.

The content presented on this site, including documents, text, graphics, images, videos, or other materials, is for informational purposes only. The information is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a physician for diagnosis and treatment of any medical condition or if you have any questions about a health concern. Never disregard professional medical advice or delay in seeking it based on information you have read or seen on this site. Links to other sites are provided for informational purposes only, and the use of trade names is for identification purposes and does not constitute endorsement by ClaimsHero.

ClaimsHero makes no claim that any drug or device mentioned on this site has been approved or disapproved by the United States Food and Drug Administration unless explicitly stated.

Legal and Ethical Requirements

ClaimsHero has made an effort to comply with all legal and ethical requirements while compiling this website. We welcome comments regarding our compliance with applicable rules and will update the site as needed upon learning of new or different requirements.

CLAIMSHERO TERMS OF USE

Last updated Oct 1, 2023

These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity or minor (“you,” or “your”), and ClaimsHero Holdings LLC and its affiliates and subsidiaries (“ClaimsHero,” “we,” or “us”), concerning your access to and use of the ClaimsHero.io website as well as any use of other media form, channel, mobile website, or mobile application related to, linked to, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the site, you have read, understood, and agreed to be bound by these Terms of Use. 

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. 

CLAIMSHERO is NOT a law firm and does not provide legal advice. Prior results do not guarantee a similar outcome. Anyone considering a lawyer should independently investigate the lawyer’s credentials and ability, and not rely upon advertisements or self-proclaimed expertise. No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Your initial phone call or communication with ClaimsHero may not be with a licensed attorney and will not constitute legal advice or create an attorney-client relationship. An attorney-client relationship will only be created by a written agreement between a law firm and a client. ClaimsHero refers cases to law firms with which it has agreements to market legal services and refer potential clients. 

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted. 

We recommend that you print a copy of these Terms of Use for your records. 

Our Site

The information provided when using the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or county. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. 

Intellectual Property Rights

Our Intellectual Property

Unless otherwise indicated, the content on this Site is the property of ClaimsHero and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purposes whatsoever, without our express prior written permission. 

We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks. 

Your Use of our Site

Subject to your compliance with these Terms of Use, including the “Prohibited Activities [Link]” section below, we grant you a non-exclusive, non-transferable, revocable license to: 

  • access the Site; and
  • download or print a copy of any portion of the Content to which you have properly gained access.

solely for your personal, non-commercial use or internal business purpose. 

If you wish to make any use of the Site, Content, or Marks other than as set out in this section or elsewhere in our Terms of Use, please address your request to: info@ClaimsHero.io. If we ever grant you the permission to post, reproduce, or publicly display any part of our Site or Content, you must identify us as the owners or licensors of the Site, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. 

We reserve all rights not expressly granted to you in and to the Site, Content, and Marks. 

Any breach of these Intellectual Property Rights will constitute a material breach of our Terms of Use and your rights to use our Site will terminate immediately.

Your Submissions

Please review this section and the “Prohibited Activities [Link]” section carefully prior to using our Site to understand the (a) rights you give us and (b) obligations you have when you upload any content through the Site. 

ClaimsHero provides you with the ability to register a personal complaint or injustice that is forwarded to lawyers, law firms, legal financial service providers, or other legal service providers. By providing your information to ClaimsHero, you agree that we may release that information to participating lawyers, law firms, legal financial service providers or other legal service providers and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. 

User Representation 

By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation. 

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your submission and refuse any and all current or future use of the Site (or any portion thereof).

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. 

As a use of the Site, you agree not to:

  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. 
  • Trick, defraud, or mislead us or other users, especially in any attempt to learn personal or proprietary information. 
  • Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein. 
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  • Use any information obtained from the Site in order to harass, abuse, or harm another person.
  • Use the Site in a manner inconsistent with any applicable laws or regulations. 
  • Engage in unauthorized framing of or linking to the Site. 
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. 
  • Delete the copyright or other proprietary rights notice from any Content. 
  • Impersonate, or attempt to impersonate, another user or person. 
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”). 
  • Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site. 
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you. 
  • Attempt to bypass any measures of the site designed to prevent or restrict access to the Site, or any portion of the Site. 
  • Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. 
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site. 
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software. 
  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or obtaining personal or proprietary information by automated means or under false pretenses. 
  • Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

Third-Party Websites and Content

Our Site may contain links to other websites and resources provided by third parties that are not owned or controlled by us. We have no control over the contents of those websites or resources. If you access any third-party content from our Site, you do so at your own risk and subject to the terms and conditions of use for such third-party content. 

Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site. 

Privacy Policy

Please review our Privacy Policy[Link] to understand how we treat your personal information and protect your privacy when you use our Site.

User Data and Information

We will maintain certain data and information that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data; and you hereby waive any right of action against us arising from any such loss or corruption of such data. 

Term and Termination 

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. If we terminate your use of the Site and/or suspend your account for any reason, you are prohibited from continuing to access or use the Site and from registering or creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating your use of the Site and/or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms of Use every time you use our Site so that you understand which Terms of Use apply. Your continued use of the Site after the date such revised Terms of Use are posted shall indicate that you have been made aware of and have accepted the changes in any revised Terms of Use. 

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith. 

Governing Law

These Terms of Use are governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the State of Arizona. 

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. 

Class Waiver

THE PARTIES AGREE THAT ANY LITIGATION SHALL BE LIMITED TO THE DISPUTE BETWEEN THE PARTIES INDIVIDUALLY. TO THE FULLEST EXTENT PERMITTED BY LAW, (A) NO LITIGATION SHALL BE JOINED WITH ANY OTHER PROCEEDING; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE LITIGATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS. 

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use brought by either you or us, the Parties agree to first attempt to negotiate any dispute informally for at least 30 days before initiating litigation. Such informal negotiations commence upon written notice from one Party to the other Party. 

Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice. 

Disclaimer  

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. 

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. 

CLAIMSHERO IS NOT RESPONSIBLE FOR, AND IN NO WAY ENDORSES, ANY DESCRIPTION OR INDICATION OF SPECIALIZATION OR LIMITATION OF PRACTICE BY AN ATTORNEY OR LAW FIRM. PLEASE BE AWARE THAT NO AGENCY OR BOARD MAY HAVE CERTIFIED SUCH ATTORNEY AS A SPECIALIST OR EXPERT IN ANY INDICATED FIELD OF LAW PRACTICE. IN ADDITION, AN ATTORNEY CLAIMING SPECIALIZATION IS NOT NECESSARILY ANY MORE EXPERT OR COMPETENT THAN OTHER ATTORNEYS. IT IS UP TO THE USER TO QUESTION THE ATTORNEYS AND PROVIDERS ON THE FACTUAL BASIS OF ANY STATEMENT THEY MAKE, ASK FOR THE NAMES OF THE CERTIFYING AGENCIES, AND VERIFY ALL INFORMATION.

LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. 

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) your breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Non-Waiver

No waiver on the part of ClaimsHero to exercise any right, remedy or privilege shall preclude or limit ClaimsHero from exercising any other right or further exercise of such rights or the exercise of another right, remedy or privilege. 

Miscellaneous 

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

Contact Us

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at info@claimshero.io

ClaimsHero Privacy Policy

Last Updated: May 2, 2024

ClaimsHero Holdings LLC (“ClaimsHero,” “we,” “our,” or “us”) respects your privacy online. When you visit our website at www.claimshero.io and any other online service locations that post a link to this privacy policy (collectively the “Service”) we adhere to the practices described in this online privacy policy (the “Privacy Policy”). Please review the following Privacy Policy to understand how information collected during your interaction with the Service will be treated. If you do not agree with this Privacy Policy, discontinue use of the Service. By accessing or using the Service, you agree to this Privacy Policy. 

If you are contacting us about a potential claim, we will request certain information from you as described in more detail below. You may always choose not to provide the requested information, but if you do not provide the information, you will not be contacted regarding the merits of your potential claim. You can access, update, or remove any information you submit to us about a potential claim, or request at any time that we not share it with our law firm partners by emailing info@claimshero.io

ClaimsHero is NOT a law firm. The information on our Service is not, and should not be construed as, legal advice. No use of our Service constitutes an attorney-client relationship with ClaimsHero, or with any of our law firm partners. 

If you are a California resident, Nevada resident, Connecticut resident, Virginia resident, or data subject located in the European Economic Area, please see the additional disclosures at the end of this Privacy Policy. If you have any questions about our privacy practices, please contact us as set forth in the section entitled “Contact Us” below. 

Information Collection 

Information You Provide

We collect information you provide, such as when you submit a potential claim for review. We may use Service Providers to collect this information. The categories of information we collect and have collected in the last 12 months, include the following:

  • Contact Information: your name, e-mail address, phone number, postal address, and similar contact information. 
  • Demographic Data: demographic information including your age, gender, and state.
  • Claim Data: information about your potential claim, such as injury to person or property and associated information, all of which is clearly labeled at the time of collection.
  • Content: We collect the content of messages you send to us, such as information about your potential claims, or questions and information you provide. We also collect the content of your communications as necessary to provide you with the Service. 
  • Sensitive Information: when necessary, with your consent or as otherwise permitted by applicable law, we process health data.

You may choose to voluntarily submit other information to us through the Service that we do not request, and, in such instances, you are solely responsible for such information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

Information Automatically Collected

Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services. 

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. 

Like many businesses, we also collect information through cookies and similar technologies. 

The information we collect includes: 

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with use, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Service. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Service. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Service. 

How We Process Your Information 

We process your personal information for a variety of reasons, depending on how you interact with our Service, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. 
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. 
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. 
  • To provide information or services that you request from us. We may process your information to provide you with information about certain lawsuits for which you are seeking legal representation or certain law firms that you are interested in contacting.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Service. 
  • To send you marketing and promotional communications. We may process the personal information you send to us for marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” [Link] below. 
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interest, location, and more. 
  • To protect our Service. We may process your information as part of our efforts to keep our Service safe and secure, including fraud monitoring and prevention. 
  • To evaluate and improve our Service, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our claims campaigns, and to evaluate and improve our Service, products, marketing, and your experience. 
  • To identify usage trends. We may process information about how you use our Service to better understand how they are being used so we can improve them. 
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you. 
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights. 

When and With Whom Do We Share Your Personal Information?

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

  • Ad Networks
  • Data Analytics Services
  • Data Storage Providers
  • Performance Monitoring Tools
  • Affiliate Marketing Programs
  • Communication & Collaboration Tools
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Social Networks
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. 
  • Law Firm Partners. We may share your information with our law firm partners for lead generation services. When you submit information to us regarding a potential claim, we share your information at your direction with our law firm partners who we think may be a good fit to assist you with your potential claims. Our law firm partners may then contact you to verify your information and further evaluate your claims. We are not responsible for how our law firm partners treat your information, and any questions regarding their use of your data should be directed to them, not to us.

Use of Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. 

Data Security

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk. You should only access the Service within a secure environment. 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Privacy Rights

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. 

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” [Link to Section XIII] below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information. If you would at any time like to review or change the information in your account or terminate your account, you can: 

Contact us using the contact information provided. 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. 

If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. 

If you have questions or comments about your privacy rights, you may email us at info@claimshero.io.

Tracking Technologies Choices

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Data We Have Collected

We have collected the following categories of personal information in the past twelve

(12) months:

Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B. Personal information as defined in the California

Customer Records statute

Name, contact information, education, employment, employment history, and

financial information

YES
C. Protected classification

characteristics under state or federal law

Gender and date of birth YES
D. Commercial information Transaction information, purchase history, financial details, and payment information YES
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications,

systems, and advertisements

YES
G. Geolocation data Device location YES
H. Audio, electronic, visual, thermal, olfactory, or similar

information

Images and audio, video or call recordings created in connection with our business

activities

NO
I. Professional or employment-related information Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for

a job with us

NO
J. Education Information Student records and directory information NO
K. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and

characteristics

NO
L. Sensitive personal Information Drivers’ licenses, health data and personal data from a known child YES

We will use and retain the collected personal information as needed to provide the Services or for as long as the user has an account with us. Category L information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: 

  • Receiving help through our customer support channels; 
  • Participation in customer surveys; and 
  • Facilitation in the delivery of our Services and to respond to your inquiries.

Children

The Service is not directed to children under thirteen (13) years of age. ClaimsHero does not knowingly collect personal information as defined by the U.S. Children’s Privacy Protection Act (“COPPA”) from children. If you are a parent or guardian and believe ClaimsHero has collected such information, please contact us as set forth in the section entitled “Contact Us” below. We do not knowingly “sell,” as the term is defined under the CCPA, the personal information of minors under 16 years old who are California residents. 

International Transfer

We are based in the U.S. and the information we collect is governed by U.S. law. If you are located outside of the U.S., please be aware that the information we collect may be transferred to, stored, used, and otherwise processed in the U.S. and other jurisdictions in accordance with this Privacy Policy, and you agree to such processing. Data protection laws in the U.S. and other jurisdictions may differ from those of your country of residence. 

State Specific Rights

California Residents

California Civil Code Section 1798.83, also known as the “Shine The Light” law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below. 

The California Code of Regulations defines a “residents” as: 

  1. every individual who is in the State of California for other than a temporary or transitory purpose and 
  2. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose All other individuals are defined as “non-residents.” 

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete 

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities. 

Right to be informed — Request to know

Depending on the circumstances, you have a right to know: 

  • whether we collect and use your personal information; 
  • the categories of personal information that we collect; 
  • the purposes for which the collected personal information is used; 
  • whether we sell or share personal information to third parties; 
  • the categories of personal information that we sold, shared, or disclosed for a business purpose; 
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose; 
  • the business or commercial purpose for collecting, selling, or sharing personal information; and 
  • the specific pieces of personal information we collected about you. 

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re- identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights 

We will not discriminate against you if you exercise your privacy rights. 

Right to Limit Use and Disclosure of Sensitive Personal Information 

If the business collects any of the following: 

  • social security information, drivers’ licenses, state ID cards, passport numbers 
  • account login information 
  • credit card numbers, financial account information, or credentials allowing access to such accounts 
  • precise geolocation 
  • racial or ethnic origin, religious or philosophical beliefs, union membership 
  • the contents of email and text, unless the business is the intended recipient of the communication 
  • genetic data, biometric data, and health data 
  • data concerning sexual orientation and sex life 

you have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Services. 

Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes. 

Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.

To exercise your right to limit use and disclosure of sensitive personal information, please email info@claimshero.io or submit a data subject access request.

Verification process 

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. 

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights: 

  • You may object to the processing of your personal information. 
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information. 
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA. 

You can opt out from the selling or sharing of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage. To exercise these rights, you can contact us by submitting a data subject access request, by email at info@claimshero.io , or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

Colorado Residents

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. 

  • Right to be informed whether or not we are processing your personal data 
  • Right to access your personal data Right to correct inaccuracies in your personal data 
  • Right to request deletion of your personal data 
  • Right to obtain a copy of the personal data you previously shared with us 
  • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”) 

We sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the other rights described above, please email info@claimshero.io or submit a data subject access request. 

If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@claimshero.io. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Connecticut Residents

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

  • Right to be informed whether or not we are processing your personal data 
  • Right to access your personal data Right to correct inaccuracies in your personal data 
  • Right to request deletion of your personal data 
  • Right to obtain a copy of the personal data you previously shared with us 
  • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”) 

We sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the other rights described above, please email info@claimshero.io or submit a data subject access request. 

If we decline to take action regarding your request and you wish to appeal our decision, please email us at info@claimshero.io. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Virginia Residents 

Under the Virginia Consumer Data Protection Act (VCDPA): 

“Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context. 

“Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.  “Sale of personal data” means the exchange of personal data for monetary consideration.  If this definition of “consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data. 

Your rights with respect to your personal data 

  • Right to be informed whether or not we are processing your personal data 
  • Right to access your personal data Right to correct inaccuracies in your personal data 
  • Right to request deletion of your personal data 
  • Right to obtain a copy of the personal data you previously shared with us 
  • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”) 

We sell personal data to third parties or process personal data for targeted advertising. Please see the following section to find out how you can opt out from further selling or sharing of your personal data for targeted advertising or profiling purposes. 

Exercise your rights provided under the Virginia VCDPA 

You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. You may contact us by email at info@claimshero.io or submit a data subject access request.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. 

Verification Process 

We may request that you provide additional information reasonably necessary to verify you and your consumer’s request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request. 

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension. 

Right To Appeal 

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at info@claimshero.io. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint [Link to here: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint].

Changes to Privacy Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this notice, you may email us at info@claimshero.io or contact us by post at: 

ClaimsHero Holdings LLC 

1846 E. Innovation Park Dr. 

STE 100 

Oro Valley, AZ 85755 

United States

If you have a disability and would like to access this Privacy Policy in an alternative format, please contact us at info@claimshero.io.ed text: Visitor comments may be checked through an automated spam detection service.